Orders & Shipping Policy
Delivery Rates
United Kingdom Standard (Royal Mail Tracked 48)
Check here: www.royalmail.com/service-updates for Royal Mail's most up to date service expectations
£5.00
Europe (Royal Mail service 5-7 working days)
£30 Duties & Taxes included
United States Mainland (Royal Mail service 5-7 working days)
£30 Duties & Taxes included
Rest of the World (Tracked courier up to 10 days)
£30.00
Check here: www.royalmail.com/service-updates for Royal Mail's most up to date service expectations
Please understand that fragile and oversized items are not included in our free shipping offer and may take up to 14 working days to arrive.
If you live outside of the UK, EU or USA mainland please contact us at hello@thespottyhorse.com for delivery options for ordering fragile or oversized items.
Duties, Taxes & Fees
European customers: An unfortunate reality of post Brexit status for the UK means that some orders shipped to EU countries will now have duties & taxes applied. We are currently bearing the cost of these additional fees to minimise the inconvenience and confusion for our European customers.
US customers: We are currently delivering orders to the USA with the cost of all duties & taxes pre-paid, so no additional import fees when your order arrives.